What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions and keep your account secure. That includes your name, contact details, date of birth and the payment method you link — whether that is GCash, Maya or
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InstaPay. Transaction records from those payment rails are stored to reconcile deposits and withdrawals accurately and to meet applicable recordkeeping obligations. We also collect device identifiers and session data when you log in from your phone or browser, which helps us detect unusual login attempts and
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protect your wallet balance. We do not sell your personal data to third parties. Data shared with payment processors like GCash, Maya or InstaPay is limited strictly to what those services need to move funds. Where local law in the Philippines applies additional requirements for data
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handling, we follow those requirements. Access to this platform and these data practices applies only where permitted by local law and to eligible account holders. If you have questions about any specific data point we hold on your account, our support team is the direct path
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to get that answered.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.